Quartermaster

Veterans Outreach Center is committed to ensuring veterans and their families have access to the supplies they need, completely free of charge. Our Quartermaster is open to veterans and their families who need food, clothing, and hygiene items while supplies last.

Hours of Operation: Monday – Friday, 9 a.m. to 4:30 p.m.

How it Works:

  • Clients may schedule appointments by calling 585.546.1081, or walk into the VOC at 447 South Ave., Rochester.

  • If you’re a new client, we ask that you meet with a case manager who will briefly interview you to figure out your needs.

  • The Case manager will then notify the QM team that there is a request.

  • Quartermaster team members will then provide access to clients to walk in food pantry:

    • Clothing items will be issued to clients in need

  • We are accepting donations by appointment only.

Most-Needed Items:

  • Food 

    • Canned Soups (pop-top lid) 

    • Canned & Non-perishable Ready to Eat meals

    • Canned Fruits & Vegetables

    • Canned Beans

    • Canned Meats

    • Protein Bars

    • Pasta (all kinds) 

    • Rice 

    • Peanut Butter 

  • Clothing (Men and Women's, brand new & excellent condition preferred)

    • Underwear (Brand new only) 

    • Casual Shoes

    • Casual Pants

    • Jeans 

    • Shorts

    • T-Shirts

    • Polos

    • Winter Gloves 

  • Hygiene Products (Full size preferred) 

    • Deodorant 

    • Shampoo

    • Body Wash 

    • Razors 

    • Toothpaste 

    • Bar Soap

    • Sanitary Pads

  • Household 

    • Detergent 

  • Pet  

    • Pet Store Gift Cards

  • Other 

    • Grocery store gift cards 

    • Backpacks

We are unable to take furniture and medical equipment or supplies.

For questions or to donate to the Quartermaster, please call 585-546-1081.

Testimonial

“If it wasn't for the QM, my family would have been struggling with food (especially during COVID). It has also helped me personally because it has brought me up mentally when life was trying to bring me down. It gives me a reason to smile when it's hard to."   - Rachel M.

Check out our Expanded Food Pantry!

view our renovated quartermaster below!

This program is made possible in part of the Bob Woodruff Foundation, which is dedicated to ensuring that impacted veterans, service members, their families, and their caregivers thrive long after they return home.

USDA NONDISCRIMINATION STATEMENT

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.

Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA's TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: program.intake@usda.gov.

This institution is an equal opportunity provider.