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We Make It Simple to Find the Help You Deserve

We Make It Simple to
Find the Help You Deserve

I Need Supportive Services
Call 585-546-1081

Supportive Services for Veterans and Families

Supportive Services for
Veterans and Families

At Veterans Outreach Center, Inc. , in Rochester, NY, we provide veteran support services designed to meet the unique needs of every veteran and family we serve. Our supportive services offer personalized guidance, connecting you to resources that address challenges with care, respect, and compassion. Whether you need help navigating benefits, managing daily needs, or overcoming barriers, we are proud to support veterans and their families across Monroe, Ontario, Orleans, Livingston, Wayne, and Genesee Counties.

“Having [Veterans Outreach Center] advocate for me helped ease so much stress. Support through programs like that is so critical to support our troops.”

A. Wells, VOC client

Care Management

We know that navigating services can feel overwhelming. That’s why our Care Managers are here to guide you every step of the way. Acting as your personal connection to the resources you need, they’ll help identify your goals, coordinate access to our programs, and connect you with trusted community partners when needed. Whether you’re facing challenges with housing, employment, health, or basic needs, our Care Managers ensure you’re never navigating it alone. Their goal is to provide individualized support and simplify the process of getting the right help.

VOC Female Veteran & Families Program

Female veterans often face unique challenges, and we’re here to address them. Our Female Veteran & Families Program provides targeted support for women who have served, as well as for veteran families. This includes specialized case management, peer support, and connections to services that address physical, emotional, and social well-being. We create a safe, welcoming environment where female veterans can find resources, build community, and access programs designed with their experiences in mind. Families are also included, because we know that support systems matter.

Free Bus Passes

Reliable transportation is essential to accessing employment, healthcare, and support services. That’s why Veterans Outreach Center, Inc. partners with RTS (Regional Transit Service) to offer free bus passes to veterans in need. These passes provide critical access to job interviews, medical appointments, and other important resources. By removing transportation barriers, we help veterans stay connected to the services and opportunities that improve their quality of life.

Where Can I Travel?

Bus passes can be used on any RTS bus in Monroe, Livingston, Ontario, Orleans, Seneca, Wayne, and Wyoming counties and are good for five years!

What Are The Eligibility Requirements?

  • Must be a veteran  
  • Must provide a copy of a DD214 or have a military/VA ID card AND submit an SF180 to retrieve a DD214  
  • Must provide a valid photo ID 
  • Must not have been dishonorably discharged
  • Must complete the VOC intake process

How Do I Acquire a Free Bus Pass?

  1. Reach out to Veterans Outreach Center to schedule an appointment. You can call us at 585-546-1081 or fill out the Service Request form to get started.
  2. Come to Veterans Outreach Center at 447 South Avenue, Rochester, NY 14620, to have your photo taken and receive your bus pass.